Privacy policy
Last updated: September 6, 2026
Privacy Policy
Moli & Liv takes the protection of your personal data seriously.
This Privacy Policy explains how we collect, use, retain and share your personal data when you visit our store, make a purchase, use our services or communicate with us.
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services.
Data controller
The controller responsible for personal data collected in connection with the store is:
Moli & Liv
Address: 8 Bis Rue Abel, 75012 Paris, France
Email: moli-et-liv@etik.com
SIREN / RCS Paris: 108 635 772
Intra-Community VAT: not applicable – VAT exemption scheme
Personal data we may process
Depending on how you use our store, we may process:
- your contact details: first name, last name, postal address, billing address, delivery address, telephone number and email address;
- information relating to your orders and transactions;
- products viewed, added to cart, ordered or returned;
- your communications with our customer service team;
- certain technical information such as your IP address, browser, device and information relating to your use of the website;
- your marketing preferences and consent where required;
- certain payment information required to process your order.
Payments may be processed directly by payment service providers. Moli & Liv does not necessarily have access to the full banking details used for payment.
Sources of data
We may receive your data directly from you when you place an order, complete a form or contact us; automatically when you use the website, including through cookies or similar technologies; from Shopify and our technical providers; and from partners or providers where necessary for the operation of our services.
Purposes and legal bases for processing
Order management and after-sales service
We use your data to process and ship orders, manage payments, provide delivery tracking, handle returns, refunds and complaints, and respond to your requests. This processing is primarily necessary for the performance of our contract with you.
Legal and accounting obligations
Certain data may be retained to comply with our tax, accounting or legal obligations. This processing is based on compliance with a legal obligation.
Security and fraud prevention
Certain data may be used to secure the store, detect suspicious activity and prevent fraud. Depending on the circumstances, this processing may be based on our legitimate interest in protecting our business, customers and store.
Marketing and commercial communications
We may send you commercial communications where you have consented or where the law permits us to do so. Where consent is required, you can withdraw it at any time using the unsubscribe link in our communications or by contacting us.
Cookies and audience measurement
Some cookies are essential to the operation of the store. Other cookies, including those used for audience measurement, personalisation or advertising, may require your consent under applicable law.
You can manage your preferences using the cookie management tool available on our store.
Recipients of data
Your data may be shared only where necessary with Shopify, payment providers, carriers and logistics providers, technical service providers, communication or marketing providers where applicable, and administrative or judicial authorities where required by law.
Each provider receives only the information necessary to perform its role.
Shopify
Our store is hosted by Shopify.
Shopify may process certain personal data relating to your use of the store in order to provide its services and ensure the security and operation of its platform.
For more information, you can consult Shopify's privacy policy and its privacy portal.
Retention period
We retain personal data only for as long as necessary for the purpose for which it was collected and in accordance with our legal obligations.
Retention periods may depend in particular on the time required to fulfil and follow up your order, statutory periods applying to accounting and commercial documents, the time needed to handle a complaint or dispute, and your consent or objection to marketing communications.
At the end of the applicable periods, data is deleted or anonymised where no legal obligation justifies further retention.
International transfers
Some of our providers may process data outside the European Economic Area.
Where necessary, these transfers are safeguarded in accordance with applicable law, including through an adequacy decision or standard contractual clauses approved by the European Commission.
Security
We implement organisational and technical measures designed to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.
However, as no computer system or method of transmission over the Internet can be considered completely secure, we cannot guarantee absolute security.
Children's data
Our online sales services are intended for adults making purchases.
We do not seek to knowingly collect personal data directly from children.
If you are a parent or legal representative and believe that a child has inappropriately provided personal data to us, you can contact us so that we can review the situation.
Your rights
Under applicable law, you may have rights including access to your data, rectification, erasure where provided by law, restriction of processing, objection where applicable, data portability where applicable and withdrawal of consent at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, contact us at:
We may ask for certain information to verify your identity where necessary.
Complaint to the CNIL
If you believe that your personal data is not being processed in accordance with applicable law, you may also lodge a complaint with the French Commission nationale de l’informatique et des libertés (CNIL).
Changes to this policy
We may update this Privacy Policy to reflect legal, regulatory or technical developments or changes to our practices.
The date of the latest update appears at the top of this page.
Contact
For any question concerning this Privacy Policy or the use of your personal data:
Moli & Liv
Email: moli-et-liv@etik.com
Address: 8 Bis Rue Abel, 75012 Paris, France